Payment
We accept Visa, MasterCard, Discover, American Express, debit card, PayPal, money order, cashier's check and personal checks. If you prefer, you can place your order by phone by calling 1-800-950-2210 or 320-695-2899. If paying by money order or check, please send to BW Inc.. Please include ordering code with your mailed payment.
Free Shipping
Continental US pool orders ship for free (handling and insurance included) to a business address. We offer free shipping on a number of other items as well, including accessories ordered with a pool kit.
Shipping cost for items not eligible for free shipping is shown in the totals column of the cart after a destination state and zip code is entered for the order. To enter your destination state and zip code, click the link labeled 'Estimate Shipping' or 'Recalculate Shipping' in the totals column of the cart.
You can also use our handy shipping calculator to determine shipping costs for any item in our store.
Items eligible for free shipping may still incur a fuel surcharge fee. See below.
Fuel Surcharge
Due to increasing fuel costs, delivery companies now regularly charge a fuel surcharge in addition to the normal delivery charge. We work hard to mitigate this charge by negotiating lower fees for our customers deliveries. However, because fuel prices can fluctuate unpredictably, this surcharge, and the delivery destinations it applies to, may change without notice.
When applicable, this fee will appear in the totals column of your shopping cart only after you calculate shipping charges for your order by entering a destination state and zip code. To enter your destination state and zip code, click the link labeled 'Estimate Shipping' or 'Recalculate Shipping' in the totals column of the cart.
Sales Tax
State sales tax applicable for Minnesota residents.
When applicable, sales tax will appear in the totals column of your shopping cart only after you calculate shipping charges for your order by entering a destination state and zip code. To enter your destination state and zip code, click the link labeled 'Estimate Shipping' or 'Recalculate Shipping' in the totals column of the cart.
Residential Delivery
$19.97 will be added when shipping your pool to a residential address (only $2.98 for pool accessories). To avoid this charge, you may opt to pickup your order from the local shipping terminal or ship to a business address. If you want your order held at a local shipping terminal for pickup, please call for details.
Lift Gate Service
A lift gate is a truck that is equipped with a back end loading or unloading device that will automatically lower your item to the ground. Other companies can charge up to $125.00 extra for this service. Our charge for lift gate service is only $9.98.
International Orders
We ship worldwide. Shipments to Canada, Hawaii, Alaska, Puerto Rico and other locations outside the continental US incur international rates. We work to keep these charges as low as possible. Please contact us for a free quote.
Canadian customers pay $199.98 shipping for some pool kits. GST is applicable for all Canadian orders.
Your Information
To ensure quick delivery, we require your address and two (2) contact phone numbers (trucking company needs this; cell, home or work). Please see our privacy policy for how we handle your personal information.
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